Mojo Request Epic internet purchase saga

wok

Nasi Goreng Afficionado
So i bought a pair of trainers (sneakers for you Muhricans :wink: ) online. It was a pair that has been out of stock in most paces for a while but I found a website that sold them.

Turns out that my usual bullshit detector was malfunctioning that day, because the fact that I did not get a confirmation email sent alarm bells ringing. It turned out it was either a scam site or a Chinese site.

Since I had already paid by card I had to wait to see what happened before I spoke to my credit card provider to cancel it (I have fraud protection).

The next day I got a confirmation email, although the shipping time was states as 14 days. I gathered that it was indeed a Chinese site hosted in the UK.

Ten days later.... my shoes actually turned up...HURRAY!. So full of anticipation I opened the box...

they sent the wrong funcing shoes! :mad: They were the right size and weren't horrible looking, just not the ones I wanted. I immediately emailed them to send me the correct shoes, while I would return the shoes. Awaiting further response, I finally got one 5 days later...asking me to send pictures of the correct shoes and the ones I received... huh? :confused:

I complied and sent them pictures I got off of their own website and awaited further response. Nothing.....

I sent the same email again....nothing...until yesterday. Wait until you read this! :facepalm:

"Thank you for your pictures. We understand how disappointing it can be when your expectations are not met. We can really sense your feeling about waiting with patience but turning out disappointment.

As this question, may due to some unforseen circumstances during delivery, but we still feel sorry for it, to show our goodwill, we would like to offer you a 10% discount on your next order with us. And such problem not happen next time"


WTF? I felt like going on an OGG rant here. Eventually I just sent them an urgent reply stating that I wish them to send me a correct pair.

The waiting starts again. I am starting to think I should just keep the current ones and wear them. :facepalm:
 
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:lol:

Sorry to laugh at your misfortune, but that response is classic. First-rate Chinese customer service!
 
Those must be the best trainers ever to go through all that. :)

Classic - "And such problem not happen next time"
 
I ordered these:

tiger-shoes-mini-darkblue-white_c.jpg


I received these :facepalm:

Onitsuka-Tiger-Mexico-66-17_a.jpg
 
Call your credit card company and get the charges reversed. If it happens enough time they’ll either bring in the feds or just decline all charges to the vendor.
 
So i bought a pair of trainers (sneakers for you Muhricans :wink: ) online. It was a pair that has been out of stock in most paces for a while but I found a website that sold them.

Turns out that my usual bullshit detector was malfunctioning that day, because the fact that I did not get a confirmation email sent alarm bells ringing. It turned out it was either a scam site or a Chinese site.

Since I had already paid by card I had to wait to see what happened before I spoke to my credit card provider to cancel it (I have fraud protection).

The next day I got a confirmation email, although the shipping time was states as 14 days. I gathered that it was indeed a Chinese site hosted in the UK.

Ten days later.... my shoes actually turned up...HURRAY!. So full of anticipation I opened the box...

they sent the wrong funcing shoes! :mad: They were the right size and weren't horrible looking, just not the ones I wanted. I immediately emailed them to send me the correct shoes, while I would return the shoes. Awaiting further response, I finally got one 5 days later...asking me to send pictures of the correct shoes and the ones I received... huh? :confused:

I complied and sent them pictures I got off of their own website and awaited further response. Nothing.....

I sent the same email again....nothing...until yesterday. Wait until you read this! :facepalm:

"Thank you for your pictures. We understand how disappointing it can be when your expectations are not met. We can really sense your feeling about waiting with patience but turning out disappointment.

As this question, may due to some unforseen circumstances during delivery, but we still feel sorry for it, to show our goodwill, we would like to offer you a 10% discount on your next order with us. And such problem not happen next time"


WTF? I felt like going on an OGG rant here. Eventually I just sent them an urgent reply stating that I wish them to send me a correct pair.

The waiting starts again. I am starting to think I should just keep the current ones and wear them. :facepalm:


I take offense to this entire post, because of your denigrating reference to Americans. Please, from this point forward do not refer us as Murhican's.

The proper spelling is: 'Murican's! It may also be said singularly as 'Murica! but never, ever Murhican's. Please remember the apostrophe ante "M" and the exclamation point post "s". All other spellings are offensive to us 'Murican's!
 
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Story reminds me of the grill my crew and I used to lunch at occasionally. It was bought out be a chinese woman and we had heard the service and food quality had gone downhill.

I am a creature of habit and when we were there I would always order the Carne Asada burrito. It would come with grated jack cheese on it and was very tasty.

When we went there after the sale I ordered my usual. The waitress (who knew us) asked: "Are you sure?"

"Yep"

Sigh from the waitress, "Ok..."

When it arrived it looked the same...

Except that it had no cheese on it or in it. I asked the waitress to, please, add the cheese to it, I would be willing to pay extra if that was the issue. She came back with the burrito....

And a melted slice of processed 'Murican! cheese food on it.

Interlude: I can be a raging asshole in mere milliseconds. I have the ability to flame long, loud, and can heap insult after insult without repeating myself. I will often do it subtly but in a way that they offensive gnat knows they are being insulted.

I politely asked the waitress to return the burrito and give me one with Jack cheese on it. If she could not put jack cheese on it cheddar would do. If no cheddar then I did not want the burrito. I was nice to her as I knew that there was something she could not tell me, or could not help. She was doing her best.

She brought the owner to our table. The owner proceeded to tell me that jack cheese was too expensive but if I wanted it then she would put it on my burrito "...The next time...". She then patted me on the shoulder.

I was in full Class-B with badge, patches and all the accouterments of a working firefighter/medic. We had arrived in a Type-I fire engine with a big AVFD logo on the side. This was a town where everyone knew you or, in the least, watched you.

My captain and my engineer looked at me with worried smiles. They knew I was just about to go off but were worried about the ensuing wreckage that would ensue.

I gently lifted the woman's hand off my shoulder, turned and looked at her and said in a low voice: " 'Next time' is not the correct answer in this instance. If you have jack cheese please ensure it gets put on my burrito, or take my burrito away. Now."

It all ended quite cleanly except for the injured pride of the owner.

"Next Time" must be a cultural thing when it comes to customer service.
 
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I take offense to this entire post, because of your denigrating reference to Americans. Please, from this point forward do not refer us as Murhican's.

The proper spelling is: 'Murican's! It may also be said singularly as 'Murica! but never, ever Murhican's. Please remember the apostrophe ante "M" and the exclamation point post "s". All other spellings are offensive to us 'Murican's!


fab6b1e5d24ee07bbdaf8333e2b7a3cf09bc22ba661105287726b38ee0b75bd5.jpg
 
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